Emmanuel Lumumba, Emmanuel Lumumba, digital marketing Nairobi, digital marketing kenya, social media kenya, social media marketing kenya, social media marketing Nairobi, customer service nairobi, e_lumumba, elumumba, Inspired Thinking, #inspiredthinking, lumumba emmanuel
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Using Social Media For Customer Service

Its 2016, the world is obsessed with social media, many people today would rather text or email someone than pick up the phone and call them. Most people also prefer getting their information online. That is true also for customer service esp over social media. This started with people going online to vent frustrations about… Continue reading Using Social Media For Customer Service

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